Privacy Policy

This Privacy Policy explains how TreeNote processes personal data when you use treenotesitecanal.asia and related services. It applies to visitors, account holders, and course participants.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact

Contact Information

Privacy email
Telephone
+33 6 15 41 85 34
Postal address
12 Rue des Ajoncs, 31780 Castelginest
Privacy contact
Data category

Personal Data We Collect

We may collect identification details, contact details, account credentials, course registration information, payment-related records, communications, and technical data such as device identifiers, browser type, log data, and usage patterns. Where relevant, we may also process information you choose to provide in forms, surveys, or support requests.

The categories collected depend on account use, course enrollment, and site activity.
Collection source

Sources of Personal Data

We collect personal data directly from you when you create an account, purchase or access courses, submit forms, or contact us. We also receive limited data from payment processors, analytics tools, hosting providers, and similar operational partners, and we generate technical data through your use of the website.

Information comes from users, automated site functions, and service providers involved in site operations.
Cookie usage

Types of Cookies

Our website may use essential cookies to support core functions, functional cookies to remember settings, and analytics cookies to understand site use and improve performance. Some cookies are session-based and expire when the browser closes, while others remain for a limited period unless removed earlier.

We use only standard cookie categories needed for operation, measurement, and preference management.
User control

Cookie Controls

You may block or delete cookies through your browser settings. If we provide a cookie preference tool, you may use it to manage non-essential cookies. Disabling some cookies may affect site performance, login functions, or content delivery.

Cookie choices can be adjusted through browser settings and, where available, site controls.
GDPR

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is necessary for the stated purpose and apply appropriate safeguards to protect personal data.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.

This section is intended for users whose data is protected by the GDPR.
GDPR Rights

GDPR Rights

You may have the right to access, rectify, erase, restrict, or object to certain processing, and to request data portability where applicable. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.

The rights described below apply subject to the conditions and exceptions set out in the GDPR.
01 · Purpose

Purposes of Processing

We use personal data to provide and manage accounts, deliver spiritual growth courses, process transactions, communicate about purchases or support matters, maintain website security, monitor performance, improve content and user experience, comply with legal obligations, and handle disputes or enforcement matters.

Processing is limited to purposes that are relevant to the website and its courses.
02 · Sharing

Service Providers and Partners

We may share personal data with hosting providers, analytics providers, payment processors, communication tools, and other vendors that support website operation, course delivery, and administrative functions. These parties act under contractual or similar obligations and may process data only for the services they provide to us.

Service providers receive only the data needed to perform their assigned functions.
User Rights

Your Rights

Subject to applicable law, you may have rights to access your personal data, correct inaccurate information, request deletion, object to certain processing, and limit use in specific circumstances. You may also have the right to lodge a complaint with a competent supervisory authority.

Available rights may vary depending on the legal basis and the nature of the request.
Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to confirm your identity and to evaluate the request under applicable law.

We may need to verify identity before acting on a rights request.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, to meet legal or accounting obligations, to resolve disputes, or to maintain records required for business operations. When data is no longer needed, we delete it or anonymize it where feasible.

Retention periods are based on the purpose of collection, legal duties, and operational needs.
Policy Updates

Policy Updates

When we make material changes, we will revise the policy on this page and may provide additional notice where appropriate. The updated version takes effect when posted unless a different effective date is stated.

We review this policy from time to time and may update it to reflect legal or operational changes.